Restaurant & cafe
management made simple.
Run your restaurant or cafe from one powerful platform. Billing, QR ordering, kitchen operations, inventory, tables, reports and direct ordering — all designed to work together.
Everything you need to run your restaurant or cafe.
From the first order to the final bill, BiteDirect brings the most important restaurant and cafe workflows into one connected system.
Fast billing
Create bills quickly for dine-in, takeaway and restaurant-created orders.
- ✓Discounts & offers
- ✓GST & service charges
- ✓Delivery & parcel charges
- ✓Print-ready final bills
QR table ordering
Give every table a QR code so customers can browse, order and send the order directly to the kitchen.
- ✓Table-specific QR
- ✓Shared table support
- ✓Customer self-ordering
- ✓Payment after final bill
Kitchen management
Keep the kitchen focused with a clear, simple order-status workflow.
- ✓New
- ✓Being prepared
- ✓Ready to serve
- ✓Completed
Tables & waiting list
Manage occupied tables, shared tables and waiting customers without losing the floor picture.
Menu management
Organise categories and menu items and keep your digital menu aligned with what the restaurant serves.
Reports & insights
Use date-based reporting to understand orders, billing and restaurant performance.
Stop switching between apps.
BiteDirect connects the counter, kitchen, dining area and customer ordering experience so your restaurant or cafe team can work from one system.
Billing
One screen for order details, discounts, charges, GST and final billing.
Kitchen
Move orders through New, Being prepared, Ready to serve and Completed.
Staff & operations
Keep restaurant teams working from the same operational picture.
Offline billing
Continue billing when internet connectivity is unavailable.
Let customers order from you directly.
BiteDirect is built around the direct restaurant-customer relationship. Restaurants don't need to give up a marketplace commission on a direct order.
Customer finds you
Customers can discover nearby restaurants or open your direct ordering experience.
Customer places order
Menu items are selected and the order reaches the restaurant directly.
Kitchen gets the order
Staff prepare and update the order through the kitchen workflow.
Bill & payment
The final bill is generated and the customer completes payment.
Works for every kind of restaurant & cafe.
BiteDirect supports different restaurant and cafe operating models, from quick-service outlets to full-service dining.
Know your stock. Control your costs.
Connect your restaurant's ingredients, recipes and stock movements with the rest of your operations.
Inventory built for restaurants.
Manage the complete stock lifecycle instead of tracking ingredients in separate spreadsheets.
Today's inventory
Choose only what your restaurant needs.
Start with one BiteDirect service or combine multiple services as your restaurant grows. Pay only for what you use.
Lifetime Offline Billing
Fast and reliable billing even when the internet is unavailable.
Online Billing
Cloud-based billing with online access and centralized restaurant data.
Restaurant Management
Manage your restaurant with powerful tools for operations, orders and reports.
Online Orders
Get orders from customers through BiteDirect and grow your online business.
Built around the way restaurants actually work.
“Everything from taking the order to sending it to the kitchen should feel like one workflow. That is exactly how BiteDirect is designed.”
“The direct ordering model gives us a way to build a relationship with customers instead of depending entirely on marketplace channels.”
“Billing, QR ordering, kitchen and inventory are the things we use every day. Having them together makes the operation much easier.”
Everything you need to know.
Does BiteDirect charge restaurant commission on direct orders?
The direct-ordering model is designed without marketplace-style commission on the restaurant's direct order value. The restaurant pays the applicable BiteDirect product fee under its selected plan.
Can customers order by scanning a QR code?
Yes. Every restaurant table can have its own QR code. Customers can browse the menu, place an order and the kitchen receives the order.
Does BiteDirect provide delivery?
No. Restaurants remain responsible for delivery arrangements. BiteDirect provides the ordering and restaurant-management platform.
What does the kitchen workflow look like?
The core workflow is New → Being prepared → Ready to serve → Completed.
Does BiteDirect include inventory?
Yes. Inventory Items, Stock In, Stock Out, Stock Movement, Recipes, Suppliers, Wastage and Inventory Reports are included in the inventory module.
Can I use BiteDirect when the internet is unavailable?
Yes, the lifetime offline billing model is designed for restaurant billing when internet connectivity is unavailable.
Run your restaurant with BiteDirect.
Give your team one system for billing, ordering, kitchen operations, inventory and reporting — while building a direct digital relationship with customers.
Book a Free Demo